The Nigeria Customs Service (NCS) has launched an investigation into two separate videos circulating on the social media involving one of its officers and clearing agents at Car Park C Terminal, Tin Can Island Area Command.
Comptroller General of Customs (CGC), Adewale Adeniyi, stated this in a press release, on Monday, by the NCS National Public Relations Officer, Chief Superintendent of Customs Abdullahi Maiwada.
The first video captured an incident in which the officer was subjected to what seems like an embarrassment and hostility, while the second showed a contrasting scenario in which some clearing agents warmly received the same officer.
The NCS CGC said that it was pertinent to note that the Service took the incidents in the two videos very seriously.
He said the NCS has initiated an investigation into the circumstances surrounding both videos, in line with standard protocol.
“To ensure impartiality and thoroughness, the Customs Police Unit has been saddled to review the videos, gather statements from the officer in question and engage relevant stakeholders associated with these incidents.
“In line with the NCS Act 2023, Section 30, the NCS upholds its commitment to a transparent and accountable process.
“It is important to note that any individual found to be in contravention of NCS regulations- including clearing agents, officers, or other involved parties- will be held accountable under the law and appropriate measures pursued to serve as a deterrent,” CGC Adeniyi added.
The CGC also assured the general public, stakeholders and the business community that the NCS Management, under his leadership, will take appropriate action in response to the findings of the investigation.
He urged all parties operating within the Port Community to conduct their activities responsibly and in line with the principles of respect and professionalism.
“The NCS is committed to creating a safe and conducive environment for legitimate trade and commerce to thrive across all its formations,” CGC Adewale Adeniyi added.
