Mobile Network Operators (MNOs) across the country have collaboratively launched a consumer sensitization campaign aimed at providing practical guidance for more effective data management.
The collaborative effort by the telecoms operators was part of concerted efforts to address widespread complaints about data depletion.
The initiative, in line with a directive by the Nigerian Communications Commission (NCC), was designed to enhance consumer satisfaction by helping subscribers optimise their data usage.
As contained in a unified statement, the MNOs highlighted several smart data usage behaviours that can help prevent data depletion.
The telecoms operators urged users to have sufficient data and turn off auto-downloads to manage content consumption as a means to enjoying seamless video streaming experience.
These included disabling automatic app updates, enabling data saver mode and closing unused apps to prevent background data consumption.
To prevent unauthorised access and strengthen data security, the telecoms operators advised consumers to use stronger passwords.
The MNOs also urged consumers to regularly update their hotspot and Wi-Fi passwords to prevent unauthorised access.
“For a seamless video streaming experience, users should ensure they have sufficient data and turn off auto-downloads to effectively manage content consumption.
“With the advent of advanced network technologies like 4G, LTE, and the latest 5G, which offer ultra-fast data speeds and enhanced browsing and streaming experiences, the speed of data consumption and pattern have increased significantly.
“Consumers are encouraged to understand these changes and manage their data usage accordingly.
“It is important for consumers to familiarise themselves with the specific terms and conditions of their data plans.
“Different plans cater to various needs, including weekend-specific plans, social media-only plans, and regular plans configured for night use only,” the telecoms operators emphasised.
For additional tips on smarter data usage and management, consumers were also advised to visit the NCC website at https://consumer.ncc.gov.ng.
